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“Palmer & Co. Watch Studio”We embrace the majestic of mechanics surrounded by beauty to give you an accurate indication of time that never stops….

“Time”…. Our goal is to provide an atmosphere that will create, restore or repair any timepiece from a design stage, an heirloom or your everyday watch that will in fact stand the test of time….

vintage elgin restoration
vintage elgin restoration

repair work done - full restoration polish all corroded gears re-oil pinions replacement of hairspring

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joe rodeo restoration
joe rodeo restoration

diamond encrusted, black pvd coated case / repair work done - replacement of cracked crystal, new hands and movement overhaul

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roger dubuis restoration.
roger dubuis restoration.

diamond encrusted bezel, 18kt rose gold case / repair work done case and band polish/refinish tighten diamonds on bezel

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swiss army restoration
swiss army restoration

black pvd coated case/repair work done - re-rivet lugs on case re-rivet case tube.

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vintage waltham restoration
vintage waltham restoration

vintage mechanical waltham pocket watch / repair work done - replaced balance jewel movement overhaul adjust timing balance testing.

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movado restoration
movado restoration

stainless steel bracelet / repair work done - bracelet re-tumbled scratches removed high polish and satin finishes re-applied.

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rolex restoration
rolex restoration

repair work done - severe water damage full restoration broken axle / gib movement overhaul

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blancpain restoration
blancpain restoration

18k yellow gold case / repair work done - movement overhaul case polish / refinish. tighten loose hands adjust timing

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vintage elgin restoration
vintage elgin restoration

repair work done - replacement of cracked crystal movement overhaul replace broken mainspring replace broken escapement wheel

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longines restoration
longines restoration

repair work done - full case refinish with custom decorations (spotting) to steel case back.

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pNco. watch restorations
pNco. watch restorations

pNco. watch restorations

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audemars piguet restoration.
audemars piguet restoration.

repair work done - movement overhaul replacement of cracked balance jewel replace broken mainspring adjust timing

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rolex restoration
rolex restoration

diamond encrusted bezel, 18kt gold case / repair work done- severe water damage case and band polish/refinish tighten diamonds on bezel movement overhaul

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pNco. restorations
pNco. restorations

custom metal decorations (spotting) to steel.

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vintage waltham restoration
vintage waltham restoration

repair work done - resetting hands

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rolex restoration
rolex restoration

repair work done - deluxe case refinish

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vintage rolex restoration
vintage rolex restoration

repair work done - deluxe polish / refinish case and case back

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baume-mercier restoration
baume-mercier restoration

repair work done - server water damage and corrosion inside case back, full case refinish with decorations (spotting) to steel.

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vintage rolex restoration
vintage rolex restoration

repair work done - full case refinish on the polishing machine using specialty buffs and compounds

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rolex presidental restoration.
rolex presidental restoration.

18kt gold case / repair work done - deluxe case and band polish/refinish

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pNco. restorations
pNco. restorations

vintage bubble back rolex - full restoration and Palmer & Co. Watch Studio presentation repair box

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roger dubuis restoration.
roger dubuis restoration.

diamond encrusted bezel, 18kt rose gold case / repair work done - case and band polish/refinish tighten diamonds on bezel adjust hairspring adjust timing

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audemars piguet restoration.
audemars piguet restoration.

repair work done - (before pic) fabricate new rivet on clasp clasp polish / refinish

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breitling restoration
breitling restoration

repair work done - movement overhaul polish / refinish case and band water test and sealed

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ab  ut.

Today, as founder and CEO of Palmer & Co. Watch Studio, Aaron oversees his operations in all restoration work which includes generating estimates, pricing, quality control, band/case refinishing, fabrications on all parts and repairs, as well as his Custom Watchmaking Department.  Going back “In Time”…..to provide a brief history on Aaron D. Palmer and how Palmer & Co. Watch Studio was developed…... 

 

 

 

Aaron began his journey in the fall of 2000 at the age of 18 at a local machine shop.  He worked beside machinists crafting parts and utilizing various pieces of machinery.  This experience made him a perfect candidate to gain a position at American Time Manufacturer Ltd.  While there, he began a two year apprenticeship and was involved in many aspects of watch repair and production.  He gained valuable experience, producing roughly 500 timepieces a week.  Being a former machinist he was comfortable around precision equipment and was able to learn rapidly.  He also learned to  operate stamp machines, tumblers, drill presses, polishing equipment, CNC milling machines, dial printing equipment, and lathes.  Aaron gained first hand experience in the assembly of pocket watches and wrist watches.  It was at this time that he gained extensive knowledge of the electronics in quartz movements.   He also honed his skills in manual engraving, damaskeening (spotting) and learned many finishing techniques.

 

 

Early 2003 Aaron left American Time Manufacturer Ltd. and apprenticed under a local Master Watchmaker, Mr. Gabriel Palazzo.  Over the next three years Aaron learned mechanical movements and how to properly service and restore.  Under Mr. Palazzo’s skillful mentoring he also learned to fabricate missing or damaged parts in movements and perfected his finishing skills.  While under the mentorship Aaron began to work at Fast Fix Jewelry Repairs, where he spent time mastering his craft.  He started as a watch repairman and eventually became Head Watchmaker for four of their five franchised stores in New York In addition to repairing watches he also coordinated with world-wide parts distributors to obtain the necessary parts needed for repairs.  Aaron decided it was time to understand the Sales aspect of the business and took a position at The Source Fine Jewelers.  Utilizing his horological background, he became proficient in both watch and diamond sales while providing exceptional customer service.  He also became a Certified Diamontologist through the DCA (Diamond Council of America). 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Despite all of his success, Aaron realized something was missing and longed to work with timepieces again.  Aaron left The Source and focused more of his time with establishing Palmer & Co. Watch Studio.  During this time Aaron developed and cultivated relationships with his watch vendors and customers.  This among other skills, caught the attention of RW Manufacturing.   In 2009 Aaron joined RW Manufacturing as Head Watchmaker.  He oversaw all aspects of watch operations including mid to high end timepieces.  Some of RW Manufacturing's clients include Lord & Taylor, Saks Fifth Ave, Nordstrom, Bloomingdales and Neiman Marcus.  Aaron oversaw a very talented watch team and worked with some of the best state of the art watch equipment, from companies such as Bergeon, Greiner Vibrograf and Elma.  His primary focus was to make RW Manufacturing recognized as an authorized service center for all fine timepieces while maintaining positive relationships with his clients. 

 

 

Now with 17 years of experience behind him; Aaron applies what he has learned as a young apprentice and continues to discover new techniques to perfect his craft.  He realizes that as timepieces evolve, so should his knowledge and understanding of them. Aaron participates in ongoing training and is an active, registered member with the AWCI (American Watchmakers - Clockmakers Institute) and the NAWCC (National Association of Watch & Clock Collectors).  He also holds two different types of certifications with Omega and Tag Heuer.  When it comes to Horology, it is quite easy to see how Aaron plays a vital role in servicing timepieces and adds to the success of Palmer & Co. Watch Studio.

pNco. watch restorations
pNco. watch restorations

memberships / certifications 

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pNco. watch restorations
 
 
 

service.

Estimates:

 

Estimates are usually provided within 72 hours. This is to ensure a thorough examination of your watch so that we can make the appropriate recommendations.  Options are also supplied with the estimate when additional work is necessary beyond the original request.  There is a small $25 diagnostic fee for all mechanical and vintage timepieces.  This is part of our diagnostic process & the fee will be waived once authorized approval of work is completed.

 

 

Turnaround:

 

Our Battery Service Package is recommended for quartz watches that need a new battery and takes about 1 -3 business days. Turn around time for other standard repairs is usually 1 - 3 weeks; this can be longer depending on material availability.  Antique and Vintage timepieces may take 6 – 8 weeks or longer, due to limited parts and sometimes require fabrication depending on the nature of restoration required.

 

 

Warranty:

 

All watches serviced carry a full one year warranty on all parts and craftsmanship pertaining to the original repair. The basic quartz service package battery has a 3 year warranty.  All lab tested watches that have had their seals compromised due to tampering will not be covered under warranty.  Parts subject to normal wear & tear such as Case Exteriors, Spring Bars, Crystals, Bracelets, Straps, Clasps, Buckles and Crowns are not covered under warranty; neither is damage as a result of abuse, accident or misuse.  Sorry at this time we do not offer a refund policy.  All service and sales are final.

 

 

Scheduled Maintenance:

Palmer & Co. Watch Studio suggests that watches be cleaned, oiled & serviced every three to five years.  This ensures that the components are properly lubricated and that the mechanism is free from moisture and debris. When a watch begins to run irregularly (gaining time, losing time, skipping or stopping) it’s a sign that the watch needs to be serviced by a professional watchmaker.  As the timepiece ages, the gears and wheels of a mechanical watch begins to dry having lost their protective lubricating oils.  Older water resistant watches are also in jeopardy due to their seals and gaskets becoming dried or worn. This allows moisture and debris to enter the case which could cause damage to the movement and other parts inside.

 

When a Quartz watch skips or stops, it is usually caused by a low or dead battery. However, quartz watches also have wheels, gears and sometimes gaskets if they are water resistant; along with electronic components that sometimes need replacing as well. This is why we do not recommend battery swaps.  Our technicians at Palmer & Co. Watch Studio do a complete inspection to make sure everything is in perfect running order.

 

 

Water Resistant:

We do not recommend any antique or vintage watch near water of any kind. For modern watches that are water resistant in design, Palmer & Co. Watch Studio uses testing equipment in our lab to ensure reliability to the pressure to which the watch is rated for. We recommend having watches checked once a year. We do not guarantee water resistance on vintage watches or older watches that are not water resistant by design or watches that are not checked yearly. We also will not cover watches damaged by moisture due to the crown being left open because of misuse.

 

TYPES OF MOVEMENTS:

 

Manual Wind:

This type of mechanical watch has a mainspring that is wound with a winding-crown.  Usually this is done daily and if possible at the same time to help make it routine.  Wind crown until crown becomes slightly tighter, do not engage in force winding which can damage the movement due to overzealous winding.

 

Automatic or Self Winding:

An automatic watch is a type of mechanical movement that harnesses the energy produced by motion to wind the spring. This movement features an oscillating weight or rotor that spins when the watch is in motion, as when the wearer moves their arm. The mechanism transfers the energy from the spinning rotor to the mainspring of the winding system.  Automatic watches do have varying power reserves and will stop running if they are left still. This can be remedied by placing it in a watch winder which will keep the time piece running and alleviate having to reset the time.

 

Quartz: 

This watch has a battery that works in combination with a quartz crystal. The battery passes an electric current through the crystal to keep it oscillating at over 32,000 vibrations per second which then drives a step motor that moves the watch hands at a constant rate to keep highly accurate time.

 

Kinetic:

This type of watch harnesses the power of the human body in motion to keep it running in much the same way as an automatic or self winding movement.  Where it differs is in the fact that a kinetic movement can go into suspended animation when it’s inactive after 24 hours.  It can automatically reset itself to the correct time and date when it’s activated by a sudden and vigorous movement. A kinetic has this ability because it houses a storage capacitor that collects energy generated during active wear.  It can correctly reset itself even if it has been dormant for up to 4 years!  Even with the kinetic movement being so technologically advanced; these watches will still need to be serviced 3-5 years due to their storage capacitor wearing out.

 

Eco- Drive:

These movements are powered by virtually any visible light source. Light passes through the crystal and a specially made dial until it hits the amorphous silicon solar cell. As the protons in the light hit the surface of the solar cell; electrons are then released which are then channeled into a lithium ion battery that acts as a storage cell.  An eco-driven watch can be fully charged in a few hours and run with no additional charge from 180 days to up to 4 years! Keep in mind that the same applies with these eco-drive movements as well.  Eventually they will still need to be serviced from time to time and have their storage cells replaced.

 

 

TYPES OF DAMAGE:

 

Shock:


All watches are precise measuring instruments and must be taken care of properly and with respect.  Avoid dropping the watch or subjecting it to undue shocks.  We do not recommend timepieces to be worn while participating in high impact activities. 

 

Magnetism:


Very strong magnetism may affect mechanical watches, causing them to run fast, too slow or even stop altogether. When a watch is affected by magnetism, it remains in the watch long after it has been removed from the source of magnetism. The only way to fix it is to have the watch demagnetized without delay by a skilled professional.

 

TYPES OF CRYSTALS:

 

Plastic / Mineral / Sapphire Crystals:
Due to the construction of the case, watches that originally came with plastic crystals cannot be retro-fitted with modern sapphire crystals. If we come into a situation that calls for a specific type of crystal that can no longer be found you will be advised.

“Honest”….We strive to live up to our name in the way we conduct our business we do this whether we are working with retailers or wholesalers.  We are driven and committed to leave a lasting impression….

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Palmer & Co. Watch Studio

PO BOX 12856

Rochester, New York  14612

1-585-775-7690

pandcowatch@gmail.com

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pallet clocks.

Palmer & Co. Watch Studio is now introducing a wide variety of handmade oversized pallet clocks, made from reclaimed wood pallets.  If you desire the distressed look, a modern look, or anything in between...look no further, you'll find them here or even choose your own color scheme.  Choose any three sizes  25'' 30'' or 36''  

After we  have gathered all of your information on your pallet clock, we enter into our Research and Development phase.  We process all of your information to lay down the ground work and create a map to guide us throughout the production.

Next we gather all materials.... disassembly of reclaimed pallets, paint ( if desired ) , fabricate the size and start the cutting process.  After the size is formed we lightly sand to make sure any debris is taken off.   Paint is applied, sanded a few more times, (  more paint if desired, then sanded more ) .  If raw wood is an option we use a small amount of natural wood oil to boost the natural woods beauty.  The last few steps would be applying the roman numeral templates and assembling the clock mechanism and hands.   

Finally when your pallet clock is crafted, it is observed and the final testing is completed to ensure proper function and inspected by our QC department before it is ready to leave the facility. 

pNco pallet clocks
pNco pallet clocks

reclaimed pallet

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pNco pallet clocks
pNco pallet clocks

disassembly of pallet

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pNco pallet clocks

pallet de-nailed

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pNco pallet clocks

fabricating and cutting clock for design

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pNco pallet clocks

completed cutting back clock design

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pNco pallet clocks
pNco pallet clocks

completed cutting front clock design

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pNco pallet clocks
pNco pallet clocks

38'' raw wood design distressed black roman numerals. $200

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pNco pallet clocks
pNco pallet clocks

33'' distressed painted design, black roman numerals. $200

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pNco pallet clocks
pNco pallet clocks

rochester , new york

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Please contact us below to place an order today !

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Hands Swiss...Movement America....and crafted in Rochester, New York

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OR

With much collaboration and by utilizing state-of-the-art equipment, Palmer & Co. Watch Studio is pleased to announce that we have the technology to design and build your very own custom watch!  Submit your designs and we do the rest! 

After we  have gathered all of the information on your custom watch, we enter into our Research and Development phase.  This phase is crucial so that we can process all of your information, lay down the ground work and create a map to guide us throughout the production. 

Next we sketch a drawing utilizing our graphics department and then have it scaled to a  3 dimensional Computer Aided Design (CAD) rendering.  After the CAD is approved your design is then milled on a CNC lathe (which allows us to cut it out of a solid billet of virtually any metal.)  When all of the parts are successfully milled they are measured for size and accuracy, prepared for semi final finishing and are ready for assembly. 

Finally when all parts are crafted, they are assembled under the careful direction of our Head Watchmaker who ensures that everything is fitted properly and is in perfect working order.  Afterwards your watch is tested for water resistance, observed and final testing is completed to ensure proper function and inspected by our QC department before it is ready to leave the facility. 

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pNco Designs

design sketch custom timepiece

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design sketch custom timepiece

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pNco Designs

design sketch custom timepiece

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pNco Designs

design sketch / CAD custom timepiece

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design sketch / CAD custom timepiece

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pNco Designs

design sketch / CAD custom timepiece

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design sketch / CAD custom timepiece

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pNco Designs

design sketch / CAD custom timepiece

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pNco Designs

design sketch / CAD custom timepiece

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production custom timepiece

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pNco Designs

production custom timepiece

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production custom timepiece

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pNco Designs

finished custom timepiece

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pNco Designs

finished custom timepiece

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pNco Designs

finished custom timepiece

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new sketches 

production 

finished timepiece 

sketches / CAD 

Swiss Parts ...Made and Crafted in America ( Rochester, New York ) 

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